Community Relations is one of nine courses within the RED Management Certificate Program offered by UDI Capital Region. This course is designed to provide participants with the knowledge and skills necessary to effectively create and manage community relations plans for real estate development projects. Led by experienced instructors, this course covers a wide range of strategies and techniques for community engagement.


Participants will learn the importance of community engagement in the development process and gain insights into effective strategies for fostering positive relationships with the local community. They will explore techniques for planning and conducting successful community meetings, utilizing online communication platforms, and managing the reputation of the project.


The course also emphasizes the importance of building and maintaining community support throughout the development process. Participants will learn how to effectively communicate with community members, address their concerns, and develop strategies to gain their trust and buy-in.

Moreover, the course covers the preparation for public hearings, including understanding the regulatory and legal aspects, as well as techniques for presenting the project and responding to community feedback.


By completing Community Relations, participants will be able to construct effective engagement plans to navigate the complexities of community relations in real estate development. With guidance from experienced instructors, participants will be well-prepared to manage community relations and foster positive relationships throughout the development process.


Module Dates & Times

April 11, 2024, 3:30-5:30 pm

April 18, 2024, 3:30-5:30 pm

April 25, 2024, 3:30-5:30 pm

Agenda

Module One
Mark Holland
  • Mark Holland (Principal at Westplan Consulting Group)

    Mark Holland

    Principal at Westplan Consulting Group

    Mark Holland RPP FCIP (he/him) is a Principal at Westplan Consulting Group with over thirty years of experience in urban planning and landscape architecture. Mark offers a unique and effective combination of private and public sector skill sets to lead projects from early visioning to policy development, to design and approvals and from financing to construction. A commitment to relentless innovation has driven Mark to challenge and push past the norms in all aspects of his work. He has won numerous awards and is credited with many innovations in Canadian Planning including sustainable communities, Agricultural Urbanism, creating urban vitality through Urban Magnets and many other progressive concepts.

    ​Mark has also made significant contributions as a planning educator. He began as an instructor in the University of British Columbia’s School of Architecture and Landscape Architecture in the early 2000s. Since then, Mark has been a frequent speaker on topics related to planning and sustainability at the University of British Columbia and Simon Fraser University. Perhaps his greatest influence on planning education is the role he played in launching the Master of Community Planning degree at Vancouver Island University (VIU) in 2014. Ever since, he has played an instrumental role in the school, driven by a commitment to ensure that the next generation of planners is prepared to help communities create their future.

    Mark is a Registered Professional Planner with the Canadian Institute of Planners and was inducted into the College of Fellows in 2022.

    More information about speaker
Module Two
Mark Holland
  • Mark Holland (Principal at Westplan Consulting Group)

    Mark Holland

    Principal at Westplan Consulting Group

    Mark Holland RPP FCIP (he/him) is a Principal at Westplan Consulting Group with over thirty years of experience in urban planning and landscape architecture. Mark offers a unique and effective combination of private and public sector skill sets to lead projects from early visioning to policy development, to design and approvals and from financing to construction. A commitment to relentless innovation has driven Mark to challenge and push past the norms in all aspects of his work. He has won numerous awards and is credited with many innovations in Canadian Planning including sustainable communities, Agricultural Urbanism, creating urban vitality through Urban Magnets and many other progressive concepts.

    ​Mark has also made significant contributions as a planning educator. He began as an instructor in the University of British Columbia’s School of Architecture and Landscape Architecture in the early 2000s. Since then, Mark has been a frequent speaker on topics related to planning and sustainability at the University of British Columbia and Simon Fraser University. Perhaps his greatest influence on planning education is the role he played in launching the Master of Community Planning degree at Vancouver Island University (VIU) in 2014. Ever since, he has played an instrumental role in the school, driven by a commitment to ensure that the next generation of planners is prepared to help communities create their future.

    Mark is a Registered Professional Planner with the Canadian Institute of Planners and was inducted into the College of Fellows in 2022.

    More information about speaker
Module Three
Mark Holland
  • Mark Holland (Principal at Westplan Consulting Group)

    Mark Holland

    Principal at Westplan Consulting Group

    Mark Holland RPP FCIP (he/him) is a Principal at Westplan Consulting Group with over thirty years of experience in urban planning and landscape architecture. Mark offers a unique and effective combination of private and public sector skill sets to lead projects from early visioning to policy development, to design and approvals and from financing to construction. A commitment to relentless innovation has driven Mark to challenge and push past the norms in all aspects of his work. He has won numerous awards and is credited with many innovations in Canadian Planning including sustainable communities, Agricultural Urbanism, creating urban vitality through Urban Magnets and many other progressive concepts.

    ​Mark has also made significant contributions as a planning educator. He began as an instructor in the University of British Columbia’s School of Architecture and Landscape Architecture in the early 2000s. Since then, Mark has been a frequent speaker on topics related to planning and sustainability at the University of British Columbia and Simon Fraser University. Perhaps his greatest influence on planning education is the role he played in launching the Master of Community Planning degree at Vancouver Island University (VIU) in 2014. Ever since, he has played an instrumental role in the school, driven by a commitment to ensure that the next generation of planners is prepared to help communities create their future.

    Mark is a Registered Professional Planner with the Canadian Institute of Planners and was inducted into the College of Fellows in 2022.

    More information about speaker

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